Documents

All our fabrics are either 100% cotton or cotton rich. cotton is a natural fibre and behaves differently depending on a number of factors, e.g moisture, sun, temperature and soil amongst many others.

FABRIC SPECIFICATIONS
We advertise both weights and widths of each product. Industry standards allow for a 5% tolerance from the advertised specs. Please note this is a world wide accepted tolerance level. We cannot be held responsible for losses of any form due to fabric which falls within these tolerance levels.

LENGTH & WIDTH SHRINKAGE
Industry standards allow for a 10% length and width shrinkage on knit fabrics. To help you, we place a bright green sticker, on any batch which will shrink between 8% – 10% in length and / or width, which reads “this batch has high length and / or width shrinkage, please do wash testing on sampling and adjust patterns accordingly before cutting bulk”. Laboratory test results are available on all batches if required.

QUALITY CONTROL
All our fabrics are inspected thoroughly before being dispatched, but minor faults do occur from time to time. If you notice unacceptable faults whilst laying the fabric, stop before cutting. Uncut fabric can be exchanged or sold for another application. We cannot take back cut panels.

ALLOW FOR REJECTS
SABS 076 (Part IV-1984) allow for a 2% reject rate per roll. We advise you to add 2% to your order to allow for minor flaws.

MEASURING ALLOWANCE
All orders are measured with a mechanical long-arm Trumeter type 2010D which is the most accurate device available in the world. Despite this, a measuring allowance of 1% on each roll can be expected. If you disagree with the metres as stated on the price ticket, please STOP before cutting and allow a Trojan Textiles representative to verify the shortage. In addition our rolls are stamped at the ends of each piece , no shortage claims will be entered into if these stamps are no longer visible.

COLOUR BLOCKING / TWO COLOUR GARMENTS / PUCKERING
Colours may bleed from dark colours into lighter ones. Different fabrics may shrink at different rates, causing puckering. We urge you to wash and wear a sample garment before going into production to ensure it performs to your satisfaction. We do not accept claims for colour bleeding and puckering.

BATCH VARIATIONS
We will always try to supply your entire order from one dye lot. Where this is impossible we will place a bright orange sticker reading “mixed dye lots, please cut separately” , on both the delivery note and the actual rolls. We do not accept claims arising from mixed dye lots.

WASH CARE LABELS
Industry norms require all garments to display a wash care label stating:

Cold wash
Flat dry out of direct sunlight – do not tumble dry
Wash colours separate from whites
Rinse thoroughly

We do not accept claims for garments without a wash care label showing these points.

QUANTITY ORDERED vs QUANTITY DELIVERED
STOCK FABRICS Your order will be cut to within 10% of the amount ordered. If you require exact metreage please specify clearly on your order.

SPECIAL ORDERS You should expect a variance of up to 10% from the amount ordered.

CATALOGUES
Company policy is to supply swatch boards at a price of R5.00 per board Plus VAT.

LAB DIPS
These take apporx 5 working days, depending on how busy the laboratory is. Bulk fabric dyed may vary slightly from approved lab dips.

RESERVES
A fabric reserve is valid for 48 hours. Please phone us to reinstate your reserve.

RETURNS
We accept only Trojan stock range fabrics for return. Special orders cannot be returned.

ORDER CONFIRMATION SYSTEMS
If we are unable to fulfill your order ex stock, we will fax you an Order Confirmation indicating when we will be able to supply you, as well as other relevant details e.g price, quantity, description etc. Your order will only be processed once you have signed and returned the Order Confirmation to us.

Crystal Pond Trading (PTY) Ltd. Standard Trading Conditions
(hereinafter referred to as the “ supplier”)

1. These conditions shall apply to each transaction between the SUPPLIER and its customers and no representative of the SUPPLIER may approve any alteration, deletion of or addition to the standard trading conditions. No condition imposed by the customer shall be binding on the SUPPLIER unless reduced to writing and signed by the Managing Director of the SUPPLIER.

2. All orders placed by a customer for delivery of goods from the SUPPLIER shall not be binding on the SUPPLIER until accepted by the SUPPLIER in writing.

3. Ownership in any goods supplied by the SUPPLIER, whether or not they form part of any other goods, shall remain vested in the SUPPLIER until payment in full for those goods has been received.

4. The SUPPLIER may, at its option, in the event of the customer failing to make payments of all amounts due to the SUPPLIER on due date, remove any goods unpaid for from any premises wheresoever they may be found and the customer shall indemnify and hold harmless the SUPPLIER against any claim brought by any other third party for any damage or loss incurred by the customer or such third party in consequence of the SUPPLIER removing the goods from those premises.

5. Where a time for delivery is specified in any quotation, every effort will be made to dispatch the goods within the stated period, however the SUPPLIER shall not be liable for any direct or indirect loss caused or suffered by the customer arising from non delivery or delay on delivery of any goods from those premises.

6. The SUPPLIER cannot guarantee to deliver the exact quantity of goods, which the customer has ordered and deliveries are subject to variation allowance of 10% of the gross quantities.

7. No credit for defective goods will be considered unless such claims are made within 5 (FIVE) working days of delivery of goods to the customer. Goods may only be returned with the written authority of the SUPPLIER.

8. In the event of breach of these conditions by the customer the SUPPLIER will be entitled, to recover the legal charges incurred by it in the enforcement of its rights, including fees on an Attorney and own client scale.

9. All risk in and to any goods ordered shall pass to the purchaser upon delivery. Delivery shall deemed to take place immediately when the goods leave the SUPPLIER’S premises.

10. The SUPPLIER shall not be liable for any loss or damage from whatsoever cause arising, whether direct, indirect, consequential or otherwise and the customer specifically waives any and all such claims against the SUPPLIER and hereby indemnifies the SUPPLIER in respect hereof.

11. No claim will be entertained after cloth has BEEN CUT OR PROCESSED IN ANY WAY. THIS APPLIES ALSO TO GOODS SENT TO THIRD PARTIES AND TO GOODS USED FOR OVER DYEING AND PRINTING.

12. Interest at the maximum rate allowed in terms of the Usury Act 73 of 1968, as amended from time to time, shall be charged on all overdue accounts, calculated from the due date to the date of payment, both days inclusive.

13. The customer hereby consents to the jurisdiction of the Magistrates Court arising out of or incidental to any order placed with the SUPPLIER. All costs incurred by the SUPPLIER in the enforcement of these conditions of contract or the recovery of monies owed by the customer shall be recoverable from the customer.